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Sure thing! Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service. Pricing for these special tasks or extras will be quoted when we arrive at your scheduled appointment.
We bring our own green and eco-friendly cleaning supplies and equipment but please let us know if you have any special requests and we would be happy to accommodate you if possible. While you can opt to use your own cleaning products, we include safe chemicals and eco-friendly formulas at no extra cost. Our Green Products tackle the toughest household cleaning projects while being tender on your surfaces, your family, and the environment. Contact us to purchase these products to use in-between your recurring cleanings.
We price based on the number of bedrooms and bathrooms in the home. Select the number of each and the price is shown instantly on the website.
Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We will load the dishwasher (if available) but we do not hand wash dishes due to liability purposes. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.
If you’re within the Washington DC Metro area, absolutely! If we can reach your home within 1 hour of Tysons Corner Mall you’re in like Flynn! : -)
When you book service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. Alternatively you can create and log into your account at this link https://maidintysons.launch27.com/login/
Simply go to our booking form and schedule your appointment online. (Fastest) Alternatively you can give us a call if there are any issues at all.
In most cases you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.
Some discounts are for first time customers only and some are for recurring customers only. In addition, some discounts are only one-time, and will not work for future service. There might be a couple reasons why a specific discount code no longer works. Please get in touch if you have any questions.
Absolutely! Simply enter your giftcard or coupon code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any giftcards you have.
Log into your account at https://maidintysons.launch27.com/login/ and you will see any outstanding giftcards and respective balances. In addition, you can see any referral rewards you have earned for referring a friend.
Log into your account and get your referral id. Share this with friends. If a friend books through your referral id, your friend automatically gets a $25 discount and you earn a $25 referral reward that can be applied to future service.
Your satisfaction is important to us. If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out to make it right (within a 7 day window). If after our re-clean is completed and you’re still not happy with service, we will offer a full refund.
If you’re not content with your cleaning, we will come out and re-clean (within a 7 day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.
Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
We have three levels of security in place. First off our booking page is protected by extended validation ssl. Secondly our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a Maid in Tysons certified cleaner.