What is your 100% satisfaction guaranteed policy?

superduper - March 25, 2020

We’re human, but we may have missed something! We will come out and re-clean what was missed (within 24 hour).

After the service, we ask that you perform a mandatory inspection with your cleaning team

As a guideline, please use our cleaning checklist during the walk-through. If you are not 100% satisfied with the work performed, our team will happily re-clean any missed areas per your request, free of charge, at the time of service.

Note to Inspect Carefully: After you’ve completed the walk-through, Maid In Tyson’s services are considered complete. Any additional services will be charged accordingly. If you are unable to perform the walk-through inspection due to not being home, not being available, or choosing not to, our 100% Satisfaction Guarantee will be considered null and void.

Pro Tip: For a move-out cleaning, we highly recommend inviting your landlord to the walk-through inspection with the cleaners. To best meet your expectations, you can also send us a cleaning checklist from your landlord prior to your service appointment.